Leasehold Services Officer

12 November 20202020-11-12
£16.29 PAYE - £20.30 LTD (inside IR35)
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Braxfield Recruitment are a leading recruitment agency working within the social housing sector. We have been appointed by a housing provider in London who are looking to recruit and experienced Leasehold Services Officer on an interim contract.


Duties as a Leasehold Services Officer will include:


  • Preparing and issuing of service charge estimates and actual accounts.
  • Monitoring service charge accounts and taking necessary action for recovery of debts.
  • Liaising with Lenders to maximise debt recovery and agree payment plans with debtors.
  • Resolving all enquiries relating to service charge accounts, including preparation of repairs listing including approving reductions.
  • Undertaking statutory consultation in accordance with S20 Landlord and Tenant Act 1985 to ensure recovery of all major works expenditure.
  • Processing all permissions and enquiries relating to the Lease, including pre-assignment enquiries and re-mortgage requests.
  • Providing Leasehold advice to other departments.
  • Participate in meetings with Leaseholders.



To be considered for the position of Leasehold Services Officer you must have the following:


  • Previous experience as a Leasehold Services Officer working for a HA, LA or contractor.
  • Experience of dealing with legal recovery of service charges
  • Knowledge of Leasehold law as it relates to Right to Buy leaseholders
  • Knowledge of Section 20 Consultation process.
  • Experience of dealing with public and giving clear and unambiguous advice on complex issues. 
  • Ability to meet deadlines and targets, demonstrating ability to achieve challenging targets despite constraints and obstacles.
  • Ability to understand, summarise and explain complex documents, for example leases.
  • Experience of debt recovery.
  • High level of numeracy to calculate service charges.
  • Demonstrate high level of verbal and written communication skills.
  • Demonstrate high level of customer service skills.
  • Must have a command of spoken English which is sufficient to enable the effective performance of the role.



Job title:              Leasehold Services Officer


Rate                       £16.29 PAYE - £20.30 LTD (inside IR35)


Start:                     ASAP


Location:             North London (currently working from home)



If this sounds like something you may be interested in and for more information, please submit a copy of your up to date CV and one of our consultants will be in touch.


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Contact details

020 8167 9200