Housing Solutions Assistant

18 January 20212021-01-18
£15.74 PAYE - £19.40 LTD
Sorry, this advert is now closed. Click here to view our live vacancies.

Braxfield Recruitment are a leading recruitment agency working within the social housing sector. We have been appointed by a housing provider based in West London who are looking to recruit x2 Housing Solutions Assistants on an interim contract.

 

The successful candidate will be responsible for providing advice and information to callers regarding the housing solution service. You will act as a point of contact for callers ensuring the correct information is passed onto the appropriate teams.

 

Other duties as a Housing Solution Assistant will include:

  • Coordinating and supporting the statutory reviews and complex cases service including case research and liaison with solicitors.
  • Providing accurate database information relating to the income and expenditure incurred by the service.
  • Coordinating information received from, and provide information to, contractors and managing agents, updating systems and files to reflect the information provided and producing reports as necessary.
  • Maintaining accurate records on the progress of leases, liaising with legal services and monitoring and reporting to management teams.
  • Monitoring and recording health and safety compliance across the temporary accommodation portfolio.
  • Providing administrative support to the housing solution service including processing invoices, coordinating and distributing incoming post and stationary supplies.
  • Arranging arrange for officers in the service to provide further assistance where necessary by making appointments and passing on details of enquiries to relevant teams.
  • Assisting in the administration of correspondence, complaints, enquiries from MPs and Councillors, Ombudsman enquiries and statutory reviews; to deal with other correspondence answering general enquiries and to assist with the preparation of responses to Freedom of Information requests.

 

To be considered for the position of Housing Solution Assistant you must have the following:

 

  • Strong administration background with experience of working for a RSL, Local Authority or housing contractor.
  • An awareness of the legislation governing access to housing in particular Parts 6 and 7 of the Housing Act 1996 and of legislation applicable to applicants without recourse to public funds; in particular the National Assistance Act 1948 (s.21), the Children Act 1989 (s.17) NHS and Community Care Act 1990 (s.47).
  • Demonstrable ICT skills and proven experience of electronic data recording and processing e.g. Excel spreadsheet, running reports, collecting, analysing and presenting data.

 

 

Job title:              Housing Solution Assistant

 

Contract:             6 weeks +

 

Start:                     ASAP

 

Location:             Working from home

 

Rate:                     £15.74 - £19.40 LTD p/h

 

 

If this sounds like something you may be interested in and for more information, please submit a copy of your updated CV and one of our consultants will be in touch.

 

Address

Head Office
Lime Tree Workshop
11 Lime Tree Walk
Sevenoaks
Kent
TN13 1YH

Contact details

020 8167 9200

hello@braxfieldrecruitment.com